Privacy policy
🔒 Privacy Policy – CrispCotton
Last updated: May 18, 2026
Welcome to CrispCotton. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us. If you have any questions, please contact us using the information at the end of this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This may include:
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Contact details: name, email address, shipping address, billing address, phone number.
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Order information: items purchased, size, quantity, payment details (processed securely by third‑party payment processors), order history.
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Account information: username, password, preferences.
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Communication information: any information you provide when you contact us (e.g., customer support inquiries).
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Device and usage information: IP address, browser type, operating system, referring URLs, pages viewed, time spent on our site, and other analytical data collected via cookies and similar technologies.
We do not knowingly collect personal information from children under 13 (or the age of majority in your state). If you believe a child has provided us with personal information, please contact us immediately.
2. How We Use Your Information
We use your personal information for the following purposes:
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Process and fulfill your orders – including payment processing, shipping, returns, and exchanges.
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Communicate with you – send order confirmations, shipping updates, and respond to customer service requests.
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Improve our store and your shopping experience – analyze browsing behavior, personalize product recommendations, and optimize our website.
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Marketing (with your consent) – send promotional emails about new arrivals, sales, and style tips. You can opt out anytime by clicking “unsubscribe” in any email.
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Prevent fraud and ensure security – detect and prevent fraudulent transactions, protect against unauthorized access.
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Comply with legal obligations – maintain records for tax, accounting, and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information for monetary compensation. However, we may share your information with third parties in the following situations:
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Service providers – shipping carriers (e.g., USPS, UPS, FedEx), payment processors (e.g., Shopify Payments, PayPal, Stripe), email marketing platforms, and analytics providers (e.g., Google Analytics). These parties are contractually obligated to protect your data and use it only for the services they provide to us.
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Legal compliance – if required by law, subpoena, or governmental request, or to protect our rights, property, or safety.
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Business transfers – in the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We may also share aggregated, anonymized data (which does not identify you personally) for research or marketing purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your cart contents, and analyze site traffic.
Types of cookies we use:
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Essential cookies – necessary for the website to function (e.g., shopping cart, checkout).
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Performance cookies – collect anonymous data about how visitors use our site to help us improve.
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Functional cookies – remember your preferences (e.g., currency, language).
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Targeting cookies – used to show you relevant ads on other platforms (you can opt out, see Section 5).
You can manage your cookie preferences through your browser settings or by clicking the “Cookie Preferences” link in our website footer.
5. Your Privacy Choices (CCPA & Other State Laws)
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or other states with comprehensive privacy laws, you have the following rights:
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Right to Know – request disclosure of the categories and specific pieces of personal information we have collected about you.
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Right to Delete – request deletion of your personal information, subject to certain exceptions.
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Right to Correct – request correction of inaccurate information.
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Right to Opt Out – opt out of the “sale” or “sharing” of your personal information for cross‑context behavioral advertising (targeted ads).
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Right to Non‑Discrimination – we will not discriminate against you for exercising any of these rights.
To exercise your rights, please contact us at FernandesLeeks@gmail.com with “Privacy Request” in the subject line. We will verify your identity before processing your request.
Global Privacy Control (GPC): If you visit our website with a GPC‑enabled browser, we will treat that as a request to opt out of targeted advertising for that browser and device.
Cookies Opt‑Out: You can also manage your cookie preferences via the “Cookie Preferences” link in our footer.
6. Do Not Track Signals
Some browsers have a “Do Not Track” (DNT) feature. Our website currently does not respond to DNT signals because no uniform standard has been adopted. However, you can use the GPC signal or our cookie preference tool to opt out of targeted advertising.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include SSL encryption for data transmission, secure server hosting, and restricted access to personal data.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy – for example, to maintain your account, process orders, comply with legal obligations (e.g., tax records), resolve disputes, and enforce agreements.
Retention periods:
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Order information: kept for 7 years (tax/accounting requirements).
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Account information: kept until you close your account or request deletion.
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Marketing communications: we keep your email address until you unsubscribe.
9. Third‑Party Links
Our website may contain links to third‑party websites (e.g., social media platforms, size guides). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are intended for adults (18 years or older). We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will delete it immediately.
11. International Data Transfers
CrispCotton is based in the United States and our website is hosted on servers located in the US. If you access our website from outside the US, your information may be transferred to and processed in the US. By using our site, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The latest version will always be posted on this page with the “Last updated” date at the top. If we make material changes, we will notify you via email or through a notice on our website.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
📧 Email: FernandesLeeks@gmail.com
📞 Phone: +1 (713) 555-0827
(Monday – Friday, 9:00 AM – 5:00 PM Central Time)
Mailing Address (optional):
CrispCotton
[Insert your business address if desired]
You may also write to us at the above email address for privacy-related inquiries.
Thank you for trusting CrispCotton with your information. We’re committed to keeping your summer style – and your privacy – safe. 🌸